I used to create software. Now I am focused on growing its potential.

• Managed the largest portfolio of contracts value in EMEA as a single CSM ($1.5M) at the time. Mainly a sales role.
• Managed strategic relationships as an IT vendor with 30+ enterprises.
• Coordinated with the product, operations, and engineering to ensure SLAs were met and required improvements were delivered.
• Designed, implemented, and owned KPIs and success plans.
• Assessed risk events and handled communication in case of any accidents. Ran quarterly business reviews.

Proactively accomplished besides my main responsibilities:

• Created a tool allowing the sales team to create a mockup of our product with prospect’s branding 10x faster.
• Wrote a case study showcasing the platform at our company event.
• Created a landing page for the new Cvent+SpotMe integration.

Increased sales at various enterprises through dynamic pricing.

• Led the product design since Series A investment (€4M).
• Created & executed the strategy on product redesign.
• Educated the team on design thinking and its benefits.
• Introduced the solution for product data analytics.
• Helped to hire another designer on the team.
• Interactive wireframes, prototypes and high-fidelity design creation.
• Conducted user testing and user research.
• Reviewed & analyzed the shipping quality on all outputs.

Completed 100+ commercial projects for global clientele.

• From client acquisition, consulting to final delivery.
• Found ways to add value in customer’s businesses.
• Crafted high quality experiences from idea to execution.
• Web/Mobile apps, landing pages, digital product design.